Privacy Policy

1. Introduction

Suropriyo Enterprise (OPC) Pvt. Ltd. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal and proprietary information of our website visitors, clients, and employment candidates. This Privacy Policy outlines our practices regarding data collection, usage, and security across our digital platforms.

2. Information We Collect

We may collect information you provide directly to us when interacting with our services:

• Contact Details: Full name, professional work email address, phone number, and organization details submitted through our contact forms or service inquiries.
• Chat Assistant: Messages you type into the chat assistant on our website, and the page you were on, are stored for 90 days so we can improve its answers, then deleted. Questions are answered by Google's Gemini AI service, which receives the conversation to produce a reply. Details you leave in the chat for a quote are kept as an enquiry, like the contact form.
• Job Applicant Data: Resumes, educational credentials, employment histories, and portfolio links submitted through our Careers and Candidate Portal.
• Technical & Telemetry Data: IP addresses, browser specifications, referring URLs, and interaction timestamps gathered through automated analytics to ensure system security and uptime.

3. How We Use Your Information

We use the collected information solely for legitimate enterprise business purposes:

• Responding to client technical inquiries, software project RFPs, and consultations.
• Processing candidate job applications, background validations, and engineering interviews.
• Maintaining, monitoring, and upgrading the security, stability, and speed of our web platforms.
• Complying with statutory corporate, tax, and legal requirements under Indian law.

4. Data Security & Confidentiality

We enforce enterprise-grade security controls, including SSL/TLS 256-bit encryption for all data in transit, strict role-based access management (RBAC), and scheduled automated penetration testing. We never sell, rent, or trade your personal or business data to third-party advertisers.

5. Cookies & Tracking Technologies

Our platform employs essential session cookies required for portal authentication and CSRF security verification. We do not use third-party invasive behavioral tracking cookies.

6. Your Data Protection Rights

You have the right to request access to, correction of, or permanent deletion of your personal data stored in our records. To exercise these rights, please contact our data governance team.

7. Contact Information